At Trident Homes, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you interact with our website. By using this site, you consent to the practices outlined in this policy.

Information We Collect

We may collect the following types of information:

  • Name
  • Contact details, including email address and phone number
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys, promotions, or offers

How We Use Your Information

We collect this information to better understand your needs and provide you with the best possible service, including:

  • Maintaining internal records
  • Improving our services, and website
  • Sending promotional emails about new listings, special offers, or other updates (only if you’ve opted in)
  • Contacting you for market research purposes (via email, phone, or mail)
  • Customising our website based on your interests

Security

We take the security of your information seriously. Suitable physical, electronic, and managerial measures are in place to prevent unauthorised access, loss, misuse, or disclosure of your personal data.

Cookies

Cookies are small files placed on your device that help us improve your experience. They allow our website to content to your preferences and track usage patterns.

We use cookies to:

  • Analyse website traffic and page performance
  • Enhance your browsing experience
  • Remember your preferences

Cookies do not give us access to your computer or any personal information you haven’t shared with us. You can choose to accept or decline cookies. Most browsers accept them automatically, but you can adjust your browser settings to decline if you prefer. Please note, this may affect your ability to use some website features.

Links to Other Websites

Our site may contain links to external websites. Once you leave our site, we are not responsible for the protection of your personal information on those sites. Please review the privacy policy of any external site you visit.

Managing Your Personal Information

You can choose to limit the collection or use of your personal information by:

  • Opting out of direct marketing when prompted on our website forms
  • Contacting us at any time to withdraw your consent for marketing communications

We will never sell, distribute, or lease your personal information to third parties unless required by law or with your explicit permission.

You have the right to request a copy of the information we hold about you and to correct any inaccuracies. Please contact us via our Contact page or [email protected] to make such a request.

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